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ConnectPointz Blog

How EDI Boosts Customer Satisfaction

How EDI Boosts Customer Satisfaction

By Frank Tilleli on February 20, 2024

Customer satisfaction is rated as one of the most significant business priorities, emphasizing the need for positive consumer experiences. Electronic data interchange (EDI) is an innovative technology designed to help you enhance your workflows and improve your customer journey. You can improve company processes and boost customer satisfaction with EDI positives like data automation and supply chain management.

Common API Integration Challenges & Solutions

Common API Integration Challenges & Solutions

By Frank Tilleli on December 21, 2023

An application programming interface (API) is an incredibly helpful tool that helps multiple digital applications communicate with each other to optimize operational efficiency. Before reaping the many benefits of APIs, your business must integrate these solutions.

How Much Does EDI Cost

How Much Does EDI Cost

By Frank Tilleli on November 2, 2023

Electronic data interchange (EDI) technology has come a long way since its origin as standardized shipping manifests. Today, it's a foundational element in business communication for many companies around the world — and it's becoming increasingly important for small- and mid-sized businesses.

How to Automate the Sales Order Process

How to Automate the Sales Order Process

By Frank Tilleli on October 23, 2023

Automation technology sets your system up for minimal human intervention. When the task is initiated, information gets shared immediately, spurring the order to the next phase of the cycle and improving throughput. Employees don't need to spend their valuable time on tasks that a computer can do, and the entire system receives real-time updates for better accuracy and visibility.

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In each and every case, ACT Data has lived up to and surpassed our expectations. Fast, direct and accurate customer service. No need to explain and re-explain your particular needs ad infinitum...they get it right the first time and every time.

Ed Brookmyer
President, Bare Ground

I had never set up a new EDI customer so I had no experience I’m grateful for your assistance and professionalism. You went above and beyond for someone who really had no idea of what to do. Thank you!

Sally Coviello
Sprigs Order Fulfillment

My company just entered the online retail space and were totally green. ConnectPointz made processing orders tracking inventory and shipments totally seamless for us from day one. The value of their service is priceless. We couldn’t have done it without them!

Laurie Ardies
StackMeUp.com
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