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10 Ways to Reduce Returns From Customers

10 Ways to Reduce Returns From Customers

By Frank Tilleli on December 29, 2021

In 2020, consumers returned approximately $428 billion in merchandise, equating to roughly 10.5% of all retail sales in the United States. Around $102 billion of these products were purchased online through e-commerce outlets. While it may appear that retail stores take the brunt of product returns, this is not the case. Though 5% to 10% of in-store purchases get returned by customers, online merchandise sees return rates of up to 40%. E-commerce return rates have even doubled between 2019 and 2020.

How to Improve and Strengthen Your Supply Chain

How to Improve and Strengthen Your Supply Chain

By Frank Tilleli on December 27, 2021

Supply chain management is one of the more complex parts of running a business, especially in a globalized landscape. It's made many supply chain managers realize they need to prepare for issues before they happen by strengthening the supply chain. You can improve your supply chain's efficiency, reliability, flexibility and other qualities to better weather the fluctuations of the industry and provide better results to customers and shareholders. So, what can you do to improve your supply chain and gain a competitive advantage?

Integration Partner Selection Criteria

Integration Partner Selection Criteria

By Frank Tilleli on November 29, 2021

Whether you lead a well-established or up-and-coming business, selecting an appropriate integration partner can be a challenge. When choosing an integration partner as one of your vendors, you should take your time and put considerable thought into the process to guarantee you receive the highest-quality service at a reasonable price. The effort required to find a reliable vendor is well worth it in terms of the benefits you'll reap.

How Do You Become EDI Compliant?

How Do You Become EDI Compliant?

By Frank Tilleli on October 28, 2021

In business, Electronic Data Interchange (EDI) refers to computers exchanging documents with one another, with these documents staying in a standardized electronic format when they pass between business partners. This formatting standardization helps business-to-business (B2B) organizations facilitate transactions and exchange information with greater ease and accuracy. Complying with EDI is crucial to establishing better relationships with your trading partners and increasing your financial opportunities. If you want to streamline various business processes and meet trading partner and customer expectations, you need to know how to comply with EDI.

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In each and every case, ACT Data has lived up to and surpassed our expectations. Fast, direct and accurate customer service. No need to explain and re-explain your particular needs ad infinitum...they get it right the first time and every time.

Ed Brookmyer
President, Bare Ground

I had never set up a new EDI customer so I had no experience I’m grateful for your assistance and professionalism. You went above and beyond for someone who really had no idea of what to do. Thank you!

Sally Coviello
Sprigs Order Fulfillment

My company just entered the online retail space and were totally green. ConnectPointz made processing orders tracking inventory and shipments totally seamless for us from day one. The value of their service is priceless. We couldn’t have done it without them!

Laurie Ardies
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