Case Study:
Bella Tunno

Case Study: Bella Tunno

PARTNER BACKGROUND:

Specializing in modern, colorful and innovative baby and parenting solutions for over a decade, Bella Tunno (www.Bellatunno.com) is a leader in the world of children’s accessories. Each purchase of a Bella Tunno product helps to provide a meal to an American child in need as part of the company’s commitment to Parenting with Purpose. Bella Tunno makes great products with an even greater purpose, a brand that stores are proud to carry and customers are proud to purchase.

CRITICAL POINT:

Bella Tunno receives orders from multiple sources and trading partners: Brick & mortar retail; online through BellaTunno.com and Amazon; and additional sales channels and marketplaces. All these orders need to be aggregated, authenticated and routed correctly, first through NetSuite, their chosen ERP, and then transferred to their shipping partner. Originally an EDI client of ACT Data Services back in 2012, ConnectPointz enabled Bella Tunno to handle all of these different formats and platforms efficiently, accurately and seamlessly.

HOW HAS ACT DATA SERVICES HELPED BELLA TUNNO?

“With ConnectPointz, we no longer have to manually enter orders or load orders via flat files. ConnectPointz automates all our order workflows making sure we capture our orders in real time, enabling Bella Tunno to give our internal and external customers the information they need to successfully track and follow their order status.”

Todd Buelow
IT LEAD, BELLA TUNNO

WHAT DOES CONNECTPOINTZ PROVIDE:

  • ConnectPointz aggregates all incoming orders from all platforms.

  • ConnectPointz seamlessly transmits order data to NetSuite, enabling swift item fulfillment approval via NetSuite.

  • ConnectPointz transmits orders in the required formats to the warehouse, where they are received and acted upon by their 3PL.

  • The 3PL sends shipping and tracking information via ConnectPointz back to NetSuite.

  • ConnectPointz transmits shipping and tracking information to the sales channels when required.

  • ConnectPointz posts product invoices generated by NetSuite to the sales channels in the formats required, assuring prompt attention and settlement.

  • The entire process from order through delivery is automated for Bella Tunno via ConnectPointz, allowing trading partners access to the real-time data that is crucial to their business

In each and every case, ACT Data has lived up to and surpassed our expectations. Fast, direct and accurate customer service. No need to explain and re-explain your particular needs ad infinitum...they get it right the first time and every time.

Ed Brookmyer
President, Bare Ground

I had never set up a new EDI customer so I had no experience I’m grateful for your assistance and professionalism. You went above and beyond for someone who really had no idea of what to do. Thank you!

Sally Coviello
Sprigs Order Fulfillment

My company just entered the online retail space and were totally green. ConnectPointz made processing orders tracking inventory and shipments totally seamless for us from day one. The value of their service is priceless. We couldn’t have done it without them!

Laurie Ardies
StackMeUp.com