Case Study:
Bella Tunno

Case Study: Bella Tunno

PARTNER BACKGROUND:

Specializing in modern, colorful and innovative baby and parenting solutions for over a decade, Bella Tunno (www.Bellatunno.com) is a leader in the world of children’s accessories. Each purchase of a Bella Tunno product helps to provide a meal to an American child in need as part of the company’s commitment to Parenting with Purpose. Bella Tunno makes great products with an even greater purpose, a brand that stores are proud to carry and customers are proud to purchase.

CRITICAL POINT:

Bella Tunno receives orders from multiple sources and trading partners: Brick & mortar retail; online through BellaTunno.com and Amazon; and additional sales channels and marketplaces. All these orders need to be aggregated, authenticated and routed correctly, first through NetSuite, their chosen ERP, and then transferred to their shipping partner. Originally an EDI client of ACT Data Services back in 2012, ConnectPointz enabled Bella Tunno to handle all of these different formats and platforms efficiently, accurately and seamlessly.

HOW HAS ACT DATA SERVICES HELPED BELLA TUNNO?

“With ConnectPointz, we no longer have to manually enter orders or load orders via flat files. ConnectPointz automates all our order workflows making sure we capture our orders in real time, enabling Bella Tunno to give our internal and external customers the information they need to successfully track and follow their order status.”

Todd Buelow
IT LEAD, BELLA TUNNO

WHAT DOES CONNECTPOINTZ PROVIDE:

  • ConnectPointz aggregates all incoming orders from all platforms.

  • ConnectPointz seamlessly transmits order data to NetSuite, enabling swift item fulfillment approval via NetSuite.

  • ConnectPointz transmits orders in the required formats to the warehouse, where they are received and acted upon by their 3PL.

  • The 3PL sends shipping and tracking information via ConnectPointz back to NetSuite.

  • ConnectPointz transmits shipping and tracking information to the sales channels when required.

  • ConnectPointz posts product invoices generated by NetSuite to the sales channels in the formats required, assuring prompt attention and settlement.

  • The entire process from order through delivery is automated for Bella Tunno via ConnectPointz, allowing trading partners access to the real-time data that is crucial to their business

Case Study:
Innovative Technology

Case Study: Innovative Technology

PARTNER BACKGROUND:

Innovative Technology was once a company with a single product placed in one retail chain. IT has grown to a collection of over 300 items that can be found in over 50,000 retail stores throughout 10 countries around the world. Their focus: design, develop, manufacture and bring to market high style, high quality, feature-rich consumer electronics, at affordable retail prices. Today, the manufacture and sale of Victrola (www.Victrola.com) products are the centerpiece of Innovative Technology’s business.

CRITICAL POINT:

Innovative Technology first selected ACT Data to handle its EDI needs with retail orders from brick & mortar shops for their various electronics products. But over time ConnectPointz has played a critical role in assuring that orders and information move smoothly, and automatically, along the supply chain.

HOW HAS ACT DATA SERVICES HELPED INNOVATIVE TECHNOLOGY?

“ACT Data has been our EDI provider for several years. Last year, Innovative Technology had a major project to fully implement SAP and also implement EDI with our new 3PL partners. This had to be done without any disruption to our retail partners. ACT Data’s EDI skills and their industry knowledge was the key difference. We implemented with almost no involvement needed from our customers. We were 100% live before peak season and never would have made it without ACT Data and ConnectPointz leading the way.”

Ron Spencer
COO, INNOVATIVE TECHNOLOGY

WHAT DOES CONNECTPOINTZ PROVIDE:

  • ConnectPointz aggregates all incoming orders from all platforms.

  • ConnectPointz seamlessly transmits that data to SAP, enabling orders to be swiftly evaluated and validated.

  • ConnectPointz transmits validated orders to the selected warehouses, both in the United States and Canada, in the required formats.

  • The 3PL sends shipping and tracking information via ConnectPointz to SAP.

  • ConnectPointz transmits shipping information to the sales channels when required.

  • ConnectPointz posts product invoices generated by SAP to the sales channels in the formats required, assuring prompt attention and settlement.

  • Whether it’s working with a retail chain, handling drop-ships, or fulfilling orders via websites on multiple marketplaces, for Innovative Technology, the entire process from order through delivery is smooth and automated via ConnectPointz.

Case Study:
Bare Ground

Case Study: Bare Ground

Bare Ground Background

For over two decades, Bare Ground has been using the most creative concepts to protect people and property without causing harm to the environment or animals that live in it. Bare Ground began with a non-corrosive liquid de-icer product and has expanded into dog scents, garlic animal repellents, and driveway sealants, among other helpful products. Once a winter company, now Bare Ground makes every season more bareable!

Critical Point

Bare Ground was growing, with multiple sales channels in both dot-com and brick & mortar.

Challenge

Bare Ground was working simultaneously with six different methods and formats, incorporating several large EDI companies at the same time. They needed to consolidate their supply chain communication, seeking to use one portal to handle all their EDI and data needs.

What does ConnectPointz automate for Bare Ground

  • Invoices integrated with Quickbooks
  • All buyer and consumer orders consolidated into one portal in formats specific for trading partners (no changes!)
  • Bare Ground determined a custom workflow for orders to be uploaded
  • Packing lists generated for warehouse and 3PL
  • Files integrated with carriers (UPS/FedEx/USPS) to create shipping labels ready to use
  • Tracking information generated and sent to trading partners and/or Bare Ground online customers
  • Custom automated weekly and monthly sales reports generated for Bare Ground

What does ConnectPointz automate for Bare Ground

“There are few times in your business life that you take a gamble on the unknown and receive an unexpected giant return for time and money spent. ACT Data has been just that for our small business. In each and every case, ACT Data has lived up to and surpassed our expectations. Fast, direct and accurate customer service. No need to explain and re-explain your particular needs ad infinitum…they get it right the first time and every time. They have helped us get a real handle on our customer orders, providing better customer service and order processing wouldn’t have been possible without this gifted team.”

Ed Brookmyer
President, Bare Ground

In each and every case, ACT Data has lived up to and surpassed our expectations. Fast, direct and accurate customer service. No need to explain and re-explain your particular needs ad infinitum...they get it right the first time and every time.

Ed Brookmyer
President, Bare Ground

I had never set up a new EDI customer so I had no experience I’m grateful for your assistance and professionalism. You went above and beyond for someone who really had no idea of what to do. Thank you!

Sally Coviello
Sprigs Order Fulfillment

My company just entered the online retail space and were totally green. ConnectPointz made processing orders tracking inventory and shipments totally seamless for us from day one. The value of their service is priceless. We couldn’t have done it without them!

Laurie Ardies
StackMeUp.com